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Quality System

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Print Management - Quality System

At CGL we employ our own Quality Management System, which has been based on ISO9002. The system also incorporates our own Environmental Policy, which is also based on ISO14001. All of our suppliers and partners conform to our Quality Management System and are measured against its rigorous requirements.

Quality is an important factor in our business and it ensures that our Customers receive the best value and service at all times.  Staff are trained and kept abreast of best practice work ethics in order to ensure that efficiency is maintained.  Suppliers are vetted on a regular basis, thus allowing us to measure their performance and quality.

Our environmental policy ensures that everyone at CGL, together with our customers and suppliers, is aware of the impact  we have on the environment. Our chosen suppliers are graded on their environmental policies.  CGL is currently undergoing auditing for the FSC chain of custody accreditation and we hope to have this operational before the end of 2009.  Our future programmes for 2010 include carbon footprint reduction.

‘Optima’ – our management information system – is central to our day-to-day operations and helps to provide a full audit trail to our quality management system. CGL developed Optima in-house because we were not prepared to compromise; we needed a versatile management information system designed specifically for the industry. Optima has since proved so successful that even our competitors now use it.

Print Quality

Dedicated Team

We are committed to getting the best result and value, within the specified timeframe, releasing you from the specialist task of print and project management, leaving you to focus on your core business. Our account managers are supported in our offices in Surrey by a dedicated team with unrivalled experience, so you can rely on us to offer the help and support you need to get the job done, whether you are an expert or a novice in print management.

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